Loader

Call Statistics of {{selectedAgent.agentName}}

Showing stats {{selectedDashboardDatesString}}

{{allDashboardStats.inbound || 0}}

Inbound

{{allDashboardStats.outbound || 0}}

Outbound

{{ formatDuration(allDashboardStats.minutes, true) }}

Total Duration

{{allDashboardStats.averageCallTime || 0}}

Average Call Time

Call Volume
2021 2020 2019
62% Revenue Growth
2022
$32.5k
2021
$41.2k
Coming Soon
{{selectedAgentTemplate.design.greeting_message.length || 0}} characters
TTS
{{selectedAgentTemplate.settings.voice.vendor === 'google' ? selectedAgentTemplate.settings.voice.name : (selectedAgentTemplate.settings.voice.name.includes('-') ? selectedAgentTemplate.settings.voice.name.split('-')[0] : selectedAgentTemplate.settings.voice.name.split(' ')[0]) || "Select"}} {{selectedAgentTemplate.settings.voice.vendor}}
STT
{{selectedAgentTemplate.settings.raw.recognizer.language || "en"}} {{selectedAgentTemplate.settings.raw.recognizer.vendor}}
Personality
{{selectedAgentTemplate.metadata.personality && selectedAgentTemplate.metadata.personality.trim() ? 'Configured' : 'Not set'}}
Skills
{{$index + 1}}. {{skill.name}}
Default Active Disabled Inbound Outbound Bi-Directional
Click to edit
Click to edit
Click to edit
Created using {{getAgentTemplateName()[selectedAgentTemplate.metadata.templateId] || 'Custom'}} Template This is a Custom Skill This is a Advanced Skill created using Skill Template This skill is a clone of the {{skill.skillNameBeforeCloning}} skill originally developed in Agent - {{skill.originalSkillAgentName}}
{{phoneNumber}}
No numbers added to this agent
Created using {{getAgentTemplateName()[selectedAgentTemplate.metadata.templateId] || 'Custom'}} Template
Clone this agent to create a new agent with the same settings in the same account.
Export this agent to save a copy of the agent settings in a JSON file.
Import an agent to create a new agent by uploading a exported Dialgood agent JSON file.
Danger Area
Once you delete an agent, there is no going back. Please be certain.
Call Preferences
Enable call recordings to record the calls made by the agent.
Prevent this agent from receiving inbound calls.
Prevent this agent from making outbound calls.
Allow Dailgood to store the PII data in database
Automatically inject captured entities into the agent's memory.
Inject the current date and time of the agent's timezone into the call.
Select the timezone to inject the current date and time into the call.
Enable filler responses to play a message if the user is silent for a certain time.
Voice Settings
Wait for end user to speak to begin the conversation.
Enabling this feature will allow the user to interrupt the agent, while the agent is speaking.
Enable the end-call help check flow before the call is closed.
Only kill speech if the user speaks more than the specified number of words. Default is 1.
Select the model to be used for speech recognition. Only available for Deepgram.
Default is 'nova-2-phonecall'.
Click here to know more about the models.
Simplified to Deepgram Nova-2 language options for the selected recognition model.
Enable language detection and optionally map a voice per detected language.
Time of pause in speech before the agent can start processing it (in milliseconds).
Time the agent should wait before sending first response when the call begins (in milliseconds).
The maximum time a customer can remain silent before the call is disconnected (in seconds). Default is 10 seconds.
If the user get 'n' number of consecutive no response timeouts, the call will be disconnected. Default is 2.
This feature enables the background sound while the agent is speaking.
Enter the URL of the backgound sound.
Answering Machine Detection (AMD)
Enable answering machine detection to detect if the call is answered by a human or a machine.
Send Voicemail message to user if the answering machine is detected
Send SMS to the user if the answering machine is detected
Add Header
Add Parameter
Transcription
This feature enables the formatting of transcript by adding punctuations, dictations & paragraphs
This option can boost or suppress specialized terminology.
Skill Identifier
Skill
Determines the randomness of the response from the agent
It specifies an upper limit on the number of output tokens for the model to generate.
Maximum time in milliseconds to wait for LLM response before timeout/fallback.
Enable this feature if the agent is hosted on a cloud platform.
Enable this feature if the agent is metered.
Calling Regions
Select the countries where this agent is allowed to make calls.
Blacklisted Phone Numbers
Add phone numbers that should be blocked from calling or being called by this agent.
Phone Number Added On Actions
{{number.phoneNumber}} {{number.addedAt | date:'medium'}}
No blacklisted numbers yet. Add phone numbers to block them.
Webhooks
Call a webhook before the call is connected to the agent.
Add Header
Add Parameter
One domain per line or comma separated.
Trigger an action after the call ends.
Version Commit Message User Updated At Revert
{{version.version_number}} {{ version.commit_message }} {{ version.commit_message | limitTo: 50 }}... Load more {{ version.commit_message }} {{version.metadata && version.metadata.user ? version.metadata.user : 'N/A'}} {{version.updated_at | date: 'yyyy-MM-dd hh:mm a'}}
Pending Invites
Email Name Status Sent Date Action
{{invite.email}} {{invite.firstName}} {{invite.lastName}} Pending Accepted Rejected {{invite.createdAt | date: 'yyyy-MM-dd hh:mm a'}} Already {{invite.status}}
Active Team Members
Email Rights Updated At Action
Dashboard Call History Agents Campaigns Directory Calendar Test Harness
{{user.email}} {{user.updated_at | date: 'yyyy-MM-dd hh:mm a'}}
Webchat
    Chat with {{selectedAgentTemplate.agentName ? selectedAgentTemplate.agentName : 'Agent'}}
    Call History
    Showing logs {{selectedLogsString}}
    Hide Webcalls
    {{key}}: {{value}}
    From To Campaign Direction Duration Status Terminated By Time CampaignID ContactID
    {{call.data.from}} {{call.data.to}} {{getCampaignNameFromID(call.campaignId)}} {{call.data.direction}} {{ call.data && call.data.actualDuration ? formatDurationInMinutes(call.data.actualDuration) : formatDuration(call.data.callDuration) }} {{call.data.callStatus}} {{call.data.callStatus}} {{call.data.callStatus}} {{call.data.callStatus}} {{getTerminationLabel(call.data.termination)}} — {{call.created_at | date:'yyyy-MM-dd hh:mm a'}} {{call.campaignId}} {{call.contactId}}
    No Logs Found
    Showing {{currentLogPage}} of {{totalPages}} pages ({{totalRecords}} records found!)
    Directory
    Campaigns
    Campaign Name Contacts Updated At Actions
    Execute Edit Delete
    {{cam.metadata.name}} {{cam.updated_at | date:'yyyy-MM-dd hh:mm a'}}
    Enable this feature to allow new users to register on the platform.
    Enable this feature to connect web calls to beta instance of the platform.
    Name Email Phone Type Bot Limit Minutes Allowed Versions Role Balance Reminder Updated At Actions
    {{user.firstName || ''}} {{user.lastName || ''}} {{user.email || ""}} {{user.phone || ""}} {{getAdminUserTypeLabel(user)}} {{user.botLimit || 1}} {{user.subscription.minutes || 20 | number:2}} {{user.allowedVersions || 20}} Admin User {{user.updated_at | date: 'yyyy-MM-dd hh:mm a'}}
    Top-up billing

    Add minutes when you need them

    Your rate and minimum top-up come from the Dialgood billing API for this account.

    Balance
    {{getBalanceMinutes() | number:2}}
    minutes
    Rate
    {{getCurrentRateCentsPerMinute()}}c
    per minute
    Choose top-up amount

    Minimum top-up is {{getMinimumTopUpDollars() | number:2}} {{getCurrencyCode()}}.

    {{billingState.config.currency | uppercase}}
    $ {{getCurrencyCode()}}
    Selected amount
    ${{getSelectedTopUpAmountDollars() | number:2}}
    Estimated minutes
    {{getEstimatedMinutes() | number:0}}
    Current balance
    {{getBalanceMinutes() | number:2}} min
    {{billingState.topUpError}}
    Payment successful
    Top-up received

    Looking up your invoice details now.

    Your balance has been refreshed from the API.

    ${{billingState.latestInvoice.amountUsd | number:2}} paid
    Minutes added: {{billingState.latestInvoice.minutesAdded || 0}}
    New balance: {{billingState.latestInvoice.newBalanceMinutes || getBalanceMinutes()}} minutes
    View invoice View receipt
    {{billingState.latestInvoiceError || 'Your payment succeeded, but the invoice is not available yet. Your updated balance is shown below.'}}
    Checkout canceled
    No charge was made

    You can adjust the amount and try the top-up again whenever you're ready.

    Account snapshot
    Balance minutes {{getBalanceMinutes() | number:2}}
    Seconds remaining {{getBalanceSeconds() | number:0}}
    Approx. hours remaining {{getFormattedBalanceHours()}}
    Billing mode {{billingState.summary.planName}}
    Status {{billingState.summary.status}}
    {{billingState.summaryError}}
    Billing history

    Top-up invoices and Stripe receipts for this account.

    {{billingState.historyError}}
    Date Amount Status Minutes Added New Balance Document
    {{invoice.date}} ${{invoice.amountUsd | number:2}} {{invoice.status}} {{invoice.minutesAdded || 0}} {{invoice.newBalanceMinutes || 0}} {{getBillingPrimaryLabel(invoice)}} Unavailable
    No billing history yet.
    Loading billing details...
    Billing is unavailable

    This account does not currently expose top-up billing from the API.

    Name TimeZone Updated At Actions
    {{resource.name}} {{resource.timeZone}} {{resource.updated_at | formatTimestampForSorting}}
    Edit Delete
    User Profile
    {{userData.role ? 'Admin' : 'User'}}
    API Integrations
    Test Runs
    Review recent runs, inspect outcomes, and rerun or clone working setups. {{selectedRunIds.length}} selected
    Test Status Context Token Cost Evaluation Created Actions
    {{run.title}}
    {{getRunDisplayStatus(run)}}
    {{getRunStatusDetail(run)}}
    v{{run.agent.version}} Scenario {{run.compareMeta.role === 'candidate' ? 'Candidate' : 'Baseline'}} Saved Test
    Persisted transcript{{run.conversationIds.length > 1 ? 's' : ''}} ({{run.conversationIds.length}}) Ad-hoc ({{run.adhocTranscript.turnCount}} turns)
    {{formatRunTokenCost(run)}}
    {{run.stats.totalTokens}} tokens
    {{run.evaluation.summary.overallScore}}%
    N/A
    {{run.savedTestMeta.name}}
    		{{formatDate(run.createdAt)}}
    No test runs found. Create your first run to get started.
    Showing {{currentRunPage}} of {{totalRunPages}} pages ({{totalRunRecords}} records found!)
    Reflections
    Review generated diagnoses, queue new reflections, and turn prompt recommendations into versioned skill edits.
    Showing {{selectedRunIds.length > 0 ? 'selected runs' : 'visible runs'}}.
    Every min
    Queue progress: {{reflectionQueueState.completed}}/{{reflectionQueueState.total}} · {{reflectionQueueState.failed}} failed
    Newest First
    {{testingReflections.length}}
    Loading reflections...
    No reflections yet for this run.
    {{reflection.status || 'COMPLETED'}} {{reflection.trigger || 'MANUAL'}}
    {{reflection.verdict || 'NEEDS_HUMAN_REVIEW'}} {{getReflectionRootCause(reflection)}} {{formatReflectionConfidence(reflection.confidence)}}
    {{getReflectionPreview(getReflectionNextBestAction(reflection), 130)}}
    {{getReflectionPreview(reflection.diagnosis, 150)}}
    {{getReflectionRunLabel(reflection)}} {{formatDate(getReflectionTimestamp(reflection))}}
    Created {{formatDate(reflection.createdAt || reflection.created_at)}} · Updated {{formatDate(reflection.updatedAt || reflection.updated_at || getReflectionTimestamp(reflection))}}
    Reflection Detail
    {{getReflectionRunLabel(selectedTestingReflection)}} · updated {{formatDate(selectedTestingReflection.updatedAt || selectedTestingReflection.updated_at || getReflectionTimestamp(selectedTestingReflection))}}
    Select a reflection to inspect its diagnosis, evidence, and proposed fix.
    {{selectedTestingReflection.status || 'COMPLETED'}} {{selectedTestingReflection.trigger || 'MANUAL'}} {{selectedTestingReflection.verdict || 'NEEDS_HUMAN_REVIEW'}} {{getReflectionRootCause(selectedTestingReflection)}} {{formatReflectionConfidence(selectedTestingReflection.confidence)}} confidence
    Diagnosis
    {{selectedTestingReflection.diagnosis || 'No diagnosis provided.'}}
    Recommendation
    {{getReflectionNextBestAction(selectedTestingReflection) || 'No recommendation provided.'}}
    Fix Proposal
    Type {{getReflectionFix(selectedTestingReflection).type}}
    Target {{getReflectionFix(selectedTestingReflection).target}}
    {{getReflectionFix(selectedTestingReflection).recommendation}}
    {{getReflectionFix(selectedTestingReflection).rationale}} 
    {{getReflectionFix(selectedTestingReflection).patch}}
    Rejected Alternatives
    • {{formatReflectionEvidenceItem(alternative)}}
    Evidence
    Failed rubric items
    • {{formatReflectionEvidenceItem(item)}}
    Step indexes
    {{formatReflectionEvidenceItem(quote)}}

    {{formatReflectionToolCall(toolCall)}}
    Suggested Tests
    {{suggestedTest.title || suggestedTest.name || 'Suggested test'}}
    {{suggestedTest.type || 'SCENARIO'}}
    {{suggestedTest.scenario}}
    • {{item}}
    Error
    {{selectedTestingReflection.error.message || selectedTestingReflection.error}}

    {{selectedTestingReflection.error.stack}}

    {{formatReflectionDebug(selectedTestingReflection)}}
    Create Tests
    {{getScenarioCreateHeader()}}
    Create Run Review Run
    Pick an input. Check and launch.
    Setup Review
    Input
    Existing transcript
    Scenario
    Custom transcript
    Saved tests
    Ready
    {{getCreateRunSelectionCount()}} {{getCreateRunSelectionLabel()}}
    Version
    {{newRun.baselineVersion || 'latest'}} vs {{newRun.candidateVersion || 'latest'}}
    {{newRun.agentVersion || 'latest'}}
    Transcripts
    {{transcriptPagination.totalRecords}} available
    From To Status Time Actions
    {{transcript.data.from}} {{transcript.data.to}} {{transcript.data.callStatus}} {{transcript.created_at | date:'yyyy-MM-dd hh:mm a'}}
    No transcripts found
    Page {{transcriptPagination.currentPage}} of {{transcriptPagination.totalPages}}
    Preview
    Loading transcript

    Select a transcript.

    Conversation {{createRunTranscriptPreview.transcript.conversationId}}
    {{message.role === 'user' ? 'User' : 'Assistant'}}
    {{message.content}}
    Inputs
    {{newRun.selectedTranscripts.length}}
    Nothing added yet.
    {{transcript.label}}
    {{transcript.turnCount}} turns
    Custom Transcript
    Based on: {{currentAdhocTranscript.sourceConversationId}}

    Start with a user turn.

    Inputs
    {{newRun.selectedTranscripts.length}}
    Nothing added.
    {{transcript.label}}
    {{transcript.turnCount}} turns
    AI scenario batch
    Generate five drafts to review before running.
    Max turns
    {{scenarioSpecDraft.maxTurns || 6}} caller turns
    Minimum prompts for a reliable test
    {{scenarioRecoveryPrompt}}
    Tone
    Difficulty
    Behaviors
    {{constraint}}
    Using conversation
    {{scenarioConfig.transcriptReference.conversationId}}
    Draft generated from {{scenarioDraftState.generatedFromConversationId}}.
    {{warning}}
    Choose Conversation
    {{transcript.data.from}}
    {{transcript.created_at | date:'yyyy-MM-dd hh:mm a'}}
    No transcripts found
    Live Preview
    {{getScenarioSuiteCount()}} in suite
    Intent
    {{scenarioSpecDraft.text}}
    Caller setup

    {{scenarioConfig.scenarioV2.context.persona}}

    Conversation flow
    {{turn.speaker || turn.role}}
    {{turn.text || turn.content}}
    Assertions
    {{assertion.type}}
    {{assertion.description}}
    Describe the behavior and the test will appear here.
    Conversation Preview
    {{createRunTranscriptPreview.transcript.conversationId}}
    {{message.role === 'user' ? 'User' : 'Assistant'}}
    {{message.content}}
    {{isScenarioBatchMode() ? 'Scenario Drafts' : 'Test Suite'}}
    Add the base test, expand coverage with variants, then run the suite.
    Review, tweak, select, then create the batch.
    {{getScenarioSuiteCount()}} tests ready {{getSelectedScenarioSuiteCount()}} of {{getScenarioSuiteCount()}} selected
    {{warning}}
    Generates impatient, vague, and interrupt-heavy variants from the same spec.
    {{getScenarioSuiteCount()}} scenario drafts ready
    {{getSelectedScenarioSuiteCount()}} selected. Review drafts before creating the batch.
    {{scenario.variantType === 'base' ? 'Base test' : scenario.variantType}} {{scenario.legacyScenario.maxTurns || scenario.scenarioV2.maxTurns || 6}} turns {{scenario.metadata.journeyTag}} {{scenario.metadata.personaType}}
    Recent Suites
    {{suite.name}}
    {{suite.scenarioCount}} tests
    Saved Tests
    {{savedTest.name}}
    {{savedTest.journeyTag || 'general'}} · {{savedTest.type}}
    Baseline {{savedTest.baselineVersion || 'latest'}} Critical {{savedTest.personaType}}
    Most recent result: {{savedTest.lastResult}} No run yet
    No saved tests yet. Save a transcript or scenario first.
    Summary
    Existing transcript Scenario Custom transcript Regression
    Name
    {{newRun.title || 'Untitled run'}}
    Version
    {{newRun.agentVersion || 'latest'}}
    Input source
    {{newRun.entryPoint === 'custom' ? 'Custom transcript' : 'Existing transcripts'}}
    Selected inputs
    {{newRun.selectedTranscripts.length}} transcripts
    Included items
    {{transcript.label}}
    Baseline
    {{newRun.baselineVersion || 'latest'}}
    Candidate
    {{newRun.candidateVersion || 'latest'}}
    Selected tests
    {{newRun.selectedSavedTestIds.length}} saved tests
    {{savedTest.name}}
    What happens next
    We’ll start comparison runs for the saved tests you selected.
    We’ll run every test in your scenario suite against the selected version.
    We’ll start one run against the selected version using the inputs you chose.
    Final Checks
    Build the run. Ready to start.
    {{getCreateRunSelectionCount()}} {{getCreateRunSelectionLabel()}}
    Step 1 of 2 Step 2 of 2
    Saved Tests
    Keep your reusable golden, ad-hoc, and scenario tests in one place.
    {{savedTests.length}} saved tests {{coverageSummary.criticalTests}} critical {{coverageSummary.scenarioTests}} scenario
    Name Type Journey Baseline Priority Readiness Last tested Actions
    {{savedTest.name}}
    Persona: {{savedTest.personaType}}     		{{savedTest.type}} {{savedTest.journeyTag || 'general'}} {{savedTest.baselineVersion || 'latest'}} {{savedTest.priority || 'normal'}} {{getSavedTestReadiness(savedTest)}} {{savedTest.lastTestedAt ? (savedTest.lastTestedAt | date:'yyyy-MM-dd hh:mm a') : 'Never'}}
    No saved tests yet. Create one from a run or current setup.
    Coverage
    A quick view of how much reusable coverage exists for this agent.
    Saved tests

    {{coverageSummary.savedTests}}

    Critical tests

    {{coverageSummary.criticalTests}}

    Scenario tests

    {{coverageSummary.scenarioTests}}

    Latest version status {{coverageSummary.latestVersionStatus}}
    Coverage by type
    {{type}} {{count}}
    No saved tests yet.
    Coverage by journey
    {{journey}} {{count}}
    No journey coverage yet.
    Persona coverage
    {{persona}}: {{count}}
    Add scenario tests with personas to build non-transcript end-to-end coverage.
    Loading test results
    Fetching run details and evaluation...
    {{selectedTestRunConversations.length}} conversations
    {{getRunDisplayStatus(selectedTestRun)}} v{{selectedTestRun.agent.version}} {{formatDate(selectedTestRun.createdAt)}} {{selectedTestRun.savedTestMeta.name}} {{selectedTestRun.compareMeta.role === 'candidate' ? 'Candidate' : 'Baseline'}}
    Persona

    {{selectedTestRun.scenario.persona}}

    Script

    {{selectedTestRun.scenario.script}}

    Rubric
    • {{item}}
    Max Turns

    {{selectedTestRun.scenario.maxTurns}}

    • Conversation Started
    • S
      Synthetic User
      {{step.input.content}}
      Step {{step.index}} Generated based on scenario
    • Agent Response
      {{getGeneratedResponseText(step)}}
      {{step.toolCalls.length}} tool(s)
      {{step.metrics.latencyMs}}ms {{step.metrics.tokensIn + step.metrics.tokensOut}} tokens
      {{tool.toolName}}
      Trace Events
      {{getStepEvents(step).length}}
      {{event.label}} {{event.displayValue}} 
      {{event.details}}
      agent
    • Conversation Completed
    Overall Score

    {{selectedTestRunEvaluation.summary.overallScore}}%

    {{selectedTestRunEvaluation.summary.verdict}}
    Reflections
    Loading reflections...
    No reflections yet
    {{reflection.verdict || 'REFLECTION'}} {{getReflectionRootCause(reflection) || 'UNKNOWN'}}
    {{getReflectionNextBestAction(reflection)}}
    {{formatReflectionConfidence(reflection.confidence)}} confidence {{formatDate(getReflectionTimestamp(reflection))}}
    {{selectedRunReflection.verdict}} {{getReflectionRootCause(selectedRunReflection) || 'UNKNOWN'}} {{formatReflectionConfidence(selectedRunReflection.confidence)}} confidence {{selectedRunReflection.status || 'COMPLETED'}}
    Diagnosis
    {{selectedRunReflection.diagnosis || 'No diagnosis provided.'}}
    Recommended Fix
    {{getReflectionFix(selectedRunReflection).type}} · {{getReflectionFix(selectedRunReflection).target}}
    {{getReflectionFix(selectedRunReflection).recommendation || getReflectionNextBestAction(selectedRunReflection) || 'No recommendation provided.'}}
    {{getReflectionFix(selectedRunReflection).rationale}}
    {{getReflectionFix(selectedRunReflection).patch}}
    Evidence
    • {{formatReflectionEvidenceItem(item)}}
    {{formatReflectionEvidenceItem(quote)}}

    {{formatReflectionToolCall(toolCall)}}
    Why not the obvious fix?
    • {{formatReflectionEvidenceItem(alternative)}}
    Suggested Tests
    {{suggestedTest.title || suggestedTest.name || 'Suggested test'}}
    {{suggestedTest.type || 'SCENARIO'}}
    {{suggestedTest.scenario}}
    • {{item}}

    {{formatReflectionDebug(selectedRunReflection)}}
    Statistics
    Conversations: {{selectedTestRun.stats.totalConversations}}
    Steps: {{selectedTestRun.stats.totalSteps}}
    Tokens: {{selectedTestRun.stats.totalTokens}}
    Duration: {{(selectedTestRun.stats.durationMs / 1000).toFixed(2)}}s
    Heuristics
    {{formatHeuristicName(heuristic.name)}} {{heuristic.score}}%
    Run Status
    {{selectedTestRun.status}}
    Agent: {{selectedTestRun.agent.agentId}}
    Version: {{selectedTestRun.agent.version}}
    Created: {{formatDate(selectedTestRun.createdAt)}}
    Scenario
    Persona:

    {{selectedTestRun.scenario.persona}}

    Script:

    {{selectedTestRun.scenario.script}}

    Rubric:
    • {{item}}
    Statistics
    Conversations: {{selectedTestRun.stats.totalConversations}}
    Steps: {{selectedTestRun.stats.totalSteps}}
    Tokens: {{selectedTestRun.stats.totalTokens}}
    Duration: {{(selectedTestRun.stats.durationMs / 1000).toFixed(2)}}s
    Evaluation

    {{selectedTestRunEvaluation.summary.overallScore}}%

    {{selectedTestRunEvaluation.summary.verdict}}
    Heuristics
    {{formatHeuristicName(heuristic.name)}} {{heuristic.score}}%
    Rubric Results
    {{rubricItem.rule}} {{rubricItem.notes}}
    {{getRubricStatusLabel(selectedTestRunEvaluation)}}
    Reflections
    Loading reflections...
    No reflections yet
    {{reflection.verdict || 'REFLECTION'}} {{getReflectionRootCause(reflection) || 'UNKNOWN'}}
    {{getReflectionNextBestAction(reflection)}}
    {{formatReflectionConfidence(reflection.confidence)}} confidence {{formatDate(getReflectionTimestamp(reflection))}}
    {{selectedRunReflection.verdict}} {{getReflectionRootCause(selectedRunReflection) || 'UNKNOWN'}} {{formatReflectionConfidence(selectedRunReflection.confidence)}} confidence {{selectedRunReflection.status || 'COMPLETED'}}
    Diagnosis
    {{selectedRunReflection.diagnosis || 'No diagnosis provided.'}}
    Recommended Fix
    {{getReflectionFix(selectedRunReflection).type}} · {{getReflectionFix(selectedRunReflection).target}}
    {{getReflectionFix(selectedRunReflection).recommendation || getReflectionNextBestAction(selectedRunReflection) || 'No recommendation provided.'}}
    {{getReflectionFix(selectedRunReflection).rationale}}
    {{getReflectionFix(selectedRunReflection).patch}}
    Evidence
    • {{formatReflectionEvidenceItem(item)}}
    {{formatReflectionEvidenceItem(quote)}}

    {{formatReflectionToolCall(toolCall)}}
    Why not the obvious fix?
    • {{formatReflectionEvidenceItem(alternative)}}
    Suggested Tests
    {{suggestedTest.title || suggestedTest.name || 'Suggested test'}}
    {{suggestedTest.type || 'SCENARIO'}}
    {{suggestedTest.scenario}}
    • {{item}}

    {{formatReflectionDebug(selectedRunReflection)}}

    {{stepComp.notes}}
    Issues:
    • {{issue}}

    Loading conversations...

    • {{conv.label || 'Conversation ' + ($parent.$index + 1)}} Started

    • {{step.input.content}}

      Step {{step.index}} Expected User Input
    • Expected
      {{step.originalOutput.content}}
      Original Agent Response
      agent
    • Generated
      {{getGeneratedResponseText(step)}}
      {{step.toolCalls.length}} tool(s)
      {{step.metrics.latencyMs}}ms {{step.metrics.tokensIn + step.metrics.tokensOut}} tokens
      {{tool.toolName}}
      Trace Events
      {{getStepEvents(step).length}}
      {{event.label}} {{event.displayValue}} 
      {{event.details}}
      agent
    • Conversation Completed
    Skill Settings {{selectedSkill.name}}
    General
    LLM
    Commit
    • Upon committing, the agent will be upgraded to the new version v{{((selectedVersion.version_number || 0) + 1)}}.
    • You can have up to {{userData.allowedVersions}} versions. Older versions will be rolled over once this limit is reached.
    New Skill
    Note: Skills that are not active in the template are disabled.
    No Template skills found! Create a blank Skill instead.
    {{icons.description}}
    {{skill.name}}
    {{skill.context || ''}}